PURCHASE TICKET LIMIT

PUBLIC ON-SALE: maximum of 4 tickets per purchaser
Any customer found to have exceeded the ticket limit will have their additional transactions cancelled.

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TICKET HOLDERS MUST PRESENT THEIR SHAWN MENDES CONCERT TICKETS AND OTHER SHOW CREDENTIALS (IF ANY, EX: PWD ID OR SENIOR CITIZEN ID) UPON ENTRY.

The show may contain a sequence of flashing lights and loud noise which may affect event goers who are susceptible to photosensitive epilepsy/hyperacusis or other photo/noise sensitivities.

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All sales are final – no refunds, no transfers.

SM Tickets is the only authorized ticketing agency for this event. There is no guarantee that tickets bought from unauthorized sellers will be valid tickets, as these may be counterfeit or in breach of the terms and conditions set forth by the authorized ticketing agency and therefore cancelled.

Any customer that resells their ticket at a premium (i.e. an inflated price); resells this ticket through a broker or agent; advertises or offers this ticket for resale including on the internet; or uses this ticket for advertising, promotion or other commercial purpose (including competitions or trade promotions) or to enhance the demand for other goods or services, without the prior written permission of promoter may have their transaction cancelled.

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For Ticketing concerns, please contact SM Tickets Customer Care
Phone: (02) 470 2222
Email: customercare@smtickets.com
SM Tickets Outlets: https://smtickets.com/outlets

1. All sections are open to adults and minors from 6-17 years old. Minors must be accompanied by a ticket bearing adult or guardian in the same section. (3 minors : 1 adult)
2. Parents/guardians will be responsible for their kids’ safety at all times.
3. Pregnant women and patrons with medical condition must sign a waiver at the entrance and shall come at their own risk.
4. Valid school or government IDs are required to be presented upon ticket purchase and venue entry.